AtlasOps install model

Installation, service, skill packs, and customer risk.

AtlasOps installs into the customer's environment, not ours. The goal is a useful private Hermes assistant with clear boundaries: customer-owned machine, customer-owned credentials, customer-approved support.

How AtlasOps installation works

Guided local installer

AtlasOps is installed on the customer's own computer or approved server. On Windows, the setup page explains each click needed before Hermes is installed.

AtlasOps receives setup status only — not your files, passwords, API keys, or private data.

Assisted install session

For Starter, Pro, and Operator customers, AtlasOps can walk through installation and troubleshooting while the customer stays in control.

Remote support happens only with customer approval, for a limited time, and can be stopped. Customers type private keys or logins only on their own computer.

Managed Concierge install

For high-touch installs, AtlasOps can perform setup in a temporary approved session, configure workflows, and verify the private assistant end-to-end.

No credential custody. No hidden persistent access by default.

Recommended computer setup

Ideal

A dedicated computer or VPS for your AI agent is ideal because it keeps agent tools, logs, automations, and files separated from day-to-day personal work.

Also supported

AtlasOps can also be installed on a general-use personal computer when the customer understands the permissions and keeps sensitive files protected.

Usually avoid

AtlasOps is not recommended on employer-managed work computers unless the company's IT team approves installing assistant software and messaging tools.

What each package actually does

DIY

Self-serve setup with clear copy buttons, a guided install page, a check that confirms the install worked, and simple chat setup instructions.

Starter

Private Hermes install, Telegram gateway, starter memory/profile, Starter Ops skill pack, 5 bundled skills, and 4 reliability automations including auto-start, nightly config snapshot, and update checks.

Pro

Adds Starter Ops plus Research + Documents: 10 bundled skills, OCR/image/PDF extraction, research/document workflows, 7 reliability/document automations, backup retention, and Obsidian long-term memory option.

Operator

Adds Connected Workflows on top of Pro: 19 bundled skills, 13 reliability/workflow automations, email/calendar where authorized, scheduled reports, business app and ledger workflows, backup verification, and SQLite structured memory option.

Concierge

Includes the full Operator skill set plus custom workflow design, custom skill development, full self-maintenance, Obsidian long-term memory, SQLite structured memory, and required ongoing ops support.

What care plans keep running

Lite Monitoring

Automated alerts and restart attempts for customers who mainly want uptime checks.

Care Plan

Recommended for most installs: light monitoring, update support, priority troubleshooting, and one repair incident per month.

Priority Care / Concierge Ops

More hands-on help for workflows that matter daily, with customer-approved support sessions and ongoing optimization.

What skill packs unlock

Starter Ops

Task registry, provider stability, Hermes reliability operations, Telegram room behavior, Obsidian note/memory support, and starter reliability automations.

Research + Documents

OCR/document intake, Nano PDF, Arxiv research, research paper writing, financial/domain research workflows, OCR dependencies, and memory/backup automations.

Connected Workflows

Google Workspace, Outlook, Himalaya email, Teams meeting pipeline, local business app operations, ReceiptFlow, CompleteBooks, bank statement workflows, Linear, and scheduled workflow jobs.

AI agent risk statement

Install personal AI agents at your own risk

Giving AI agents broad access to passwords, files, browsers, or accounts carries inherent risk. AI systems and automation tools can misunderstand instructions, run incorrect commands, expose data to connected services, or take actions the customer did not intend.

AtlasOps reduces risk with customer-owned credentials, local installation, visible support sessions, no hidden persistent access by default, and a no-secret-storage portal posture — but installing any personal AI agent is still a customer-approved risk decision.